5.0 Rated 5 stars by the crews who use it every day
Real businesses, real results.
From plumbing to pest control to snow removal, thousands of field service businesses run their whole day on Plannit. Here's what they say, in their words.
- 2,500+ service businesses
- 5-star Capterra reviews
- Support from real people
On camera
Customer stories on video
Video testimonials are in French.
Case study
How a roofing company runs on Plannit
Toitures Prestige en Outaouais · Outaouais
In this video, the Toitures Prestige team explains how they use Plannit to run their projects and their customer service: day-to-day operations, customer satisfaction and revenue, in their own words.
Why crews switch
And why they stay
The reasons come up again and again in the reviews. Here is what is behind each one.
Evenings back30+ hours a month on invoicing, reports and follow-ups
The invoice comes from the work order, the quote or the timesheet, and goes out by email or text while you're still in the driveway. Reminders chase it so you don't have to.
Everything in one placeSchedule, quotes, invoices, customer files
The customer file, the approved quote, the checklist and the technician's photos live on one work order. The office sees the status change the moment the tech taps it.
Crews on the roadInformation in the technician's pocket
Drop a job on a crew and it is on their phone, the customer has a confirmation and the calendar is up to date. Urgent work slots in between stops.
A person answersSupport that listens and ships
Hands-on help with setup, data imports and configuration, and a Customer Success Team you can reach by phone, email or chat. Onboarding is free.
In their words
What our customers say
Reviews at their natural length, from Capterra and from the crews themselves.
“Information is much easier for our technicians to access on the road, available at all times. We'd like it to be easier to copy a route from one month to the next — for example, 12 monthly clients we invoice the same amount every month over a year. We'd like invoices to be copied without the technician having to follow up and without re-entering clients one by one.”
“Saving time on management tasks. Professionalism in our communications with clients. Dispatching employees to jobs. Easy, efficient invoicing and payments.”
“Save lot of time, easier to manage the quote, the bills and the payment. Help to offer a professional service to the customer.”
“Hi, I'm Mélissa from Plomberie Groupe Leboeuf. We've been using Plannit for a few months. Planning our schedule is easier and accessible for all employees. Invoicing is simpler and faster. Conversations and appointments are easier to manage with clients.”
“Easy invoicing, easy payments.”
“An easy, well-built tool for invoicing and quotes. On our side, credits and service offers would be worth adding.”
“Plannit is THE best choice for simplifying operations. I love having everything on the same platform! (scheduling, invoicing, quotes…) Plannit's customer service is one of their great strengths! You'll always be able to talk to someone!”
“Hello — I'm a project manager for an excavation company in Saguenay. Plannit makes our management simple. From quote to invoice, nothing could be easier.”
“We are more than satisfied with the service software Plannit gives us. Now everything can be managed in one place: invoices & quotes, online booking, client records with a history of every visit, messaging with our clients right in the app, online payment, our chemical products register, personalized schedules per technician. So no visit or follow-up can be forgotten on a scrap of paper ;) and no payment either. Seriously, I love it ;)”
“At Thermopompe Lac St-Jean, we like things running smoothly! And since we started using the Plannit app, our organization has been right on point! Thanks to this ultra-efficient platform, we can easily schedule appointments, track our projects in real time, and give our customers even faster, more structured service. A huge thank-you to Brigitte for her impeccable service! Always available, patient, quick and extremely competent. She knows the app inside out and had us mastering it from day one. In short, with Plannit and Brigitte, it's simple: everything is on point!”
“I work for Boutique Spas Dépôt Inc. in St-Polycarpe. I've been using Plannit for a year and a half and have only positives to share. It was a lot of work at the start to enter all my clients, products… but once that was done it was wonderful. Super easy to use. My spouse is on the road and uses it on his phone for service calls too. When I have a question, the Plannit team answers quickly. I don't regret my choice at all and I'll stay with you forever! I'm very happy I made the transition. Thanks to the whole team — keep up the good work.”
“Hello, we are Pieux Vistech Rive-Sud, your partner for all your pile installation needs. What pushed us to adopt Plannit? Simple: strong recommendations from the other franchisees in our Vistech network. Their very positive feedback convinced us to try it, and we absolutely don't regret it! Plannit has changed the way we manage and plan our daily work in an exceptional way. With the platform, all client management is now centralized, easy and incredibly efficient. On top of that, the customer service team is remarkably responsive and keeps adapting the platform to what users ask for. A real plus! The most useful feature for us is without a doubt managing requests all the way through to building our employees' routes. It's a versatile system that saves us precious time. Our experience with Plannit in one word? Practical.”
Most reviews were written in French and are translated here. The originals are on the French page.
By trade
The same app, twelve trades
Four stories that show how differently Plannit gets used, and how similarly it pays off.
Despaties X-Termination got 30 hours a month back
Chemical registers, recurring visits and invoicing moved into one app. The owner quantified it: more than 30 hours a month, and a quality of life he hadn't had in years.
Plomberie Groupe Leboeuf runs the schedule from every phone
Planning is easier and accessible for all employees, invoicing is simpler and faster, and conversations with clients are easier to manage.
Climatisation Paquet keeps everything on one platform
Scheduling, invoicing and quotes in one place, and a support team you can always talk to.
A.G. Landscaping renews a season in minutes
Seasonal contracts and payment collection went from days to minutes once renewals and pay-by-link ran through Plannit.