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Online booking A booking form on your site and your Facebook page

Fill your schedule. With no effort.

Customers pick a service and a time from your website, day or night. Plannit creates the job and the customer file, confirms the appointment and puts it on your schedule. You stay in control of what can be booked, and when.

14-day free trial. No credit card required.

  • 2,500+ service businesses
  • Set up in under 15 minutes
  • Works on every phone
northlineservices.com / bookYour websiteIn Plannit
Northline ServicesServicesAboutBook online(514) 555-0100

Book a service

Pick a service and a time. We confirm by text.

Book now

Online booking by Plannit

25%
of customers reach out after hours.A form that books, and a chatbot that answers, turn those evenings into jobs instead of voicemails.

How it works

Set it up once.

  1. Choose what customers can book

    Pick the services you offer online, who does them and which hours are open. You never get a booking you can't honour.

  2. Add the form to your website or Facebook page

    Our team designs it to match your brand. Share it as a link or embed it in one step.

  3. Bookings become jobs, automatically

    Every booking creates a job and, for new customers, a customer file. You get a notification, they get a confirmation.

  • Services, team member and hours for each booking type
  • Automatic confirmations and reminders
  • Straight onto your schedule, not into your inbox
Plannit / Settings / Online bookingSettingsYour websiteYour schedule
Online bookingNorthline Services
Settings › Online booking › What customers can book
Free estimateMathieu L. · 45 min · Mon–Fri, 8 AM to 4 PM
Spring clean-upCrew A · one morning · pick the hours
Service callSamir H. · 1 h · Mon–Sat, 7 AM to 5 PM
Snow removal contractNot bookable online · quote only
RulesBuffer 30 min between bookings · nothing past 3 weeks out · no double booking

Website chatbot

Answer questions instantly

Visitors who don't get an answer move on to the next website. Our team helps you set up a chat that answers your most common questions, qualifies the job and offers a time slot on the spot.

  • Answers your top questions, in your words
  • Qualifies the job before it reaches you
  • Offers a booking right in the conversation
northlineservices.com
Northline ServicesServicesAboutBook online(514) 555-0100
Réservation de service au cœur du salon

For your customers

The easiest way to hire you

No phone tag, no waiting until Monday. Your customer picks the service and the time, gets a confirmation right away and a reminder before the visit.

  • Only the services and hours you've opened
  • Confirmation the moment they book
  • A reminder before the visit and an “on my way” text the day of
Built around your business The booking form and the chat are fully customized to the way you work, with help from our team.

A Sunday-night booking

From click to crew, without lifting a finger

You were asleep for all of it.

Tip Only open the slots you can honour. A booking is a promise your crew keeps.
  1. 9:40 p.m.
    Customer books online

    Gutter cleaning, Thursday morning, from the form on your website.

  2. 9:40 p.m.
    Job and customer file created

    Address and phone number already filled in. Confirmation text sent.

  3. 9:41 p.m.
    You're notified

    On your phone if you want. Or you see it in the morning.

  4. 7:00 a.m.
    On Thursday's schedule

    Assigned to the crew you set for that service.

  5. Wednesday
    Reminder sent

    The customer gets a reminder, then an “on my way” text on Thursday.

Questions

Before you switch

What is online booking software?
It lets your customers book a service from your website or Facebook page at any time, without calling. With Plannit, each booking becomes a job on your schedule, with the customer file created for you.
Which services can customers book?

Only the ones you choose. For each service, you decide who it's assigned to and which hours are open.

Do I stay in control of my schedule?
Yes. Customers only see the services and time slots you've opened, so you never get a booking you can't honour.
Where does the booking form go?

On your website or your Facebook page, as a link or an embed. Our team designs it to match your brand.

What happens when someone books?

A job is created on your schedule, a customer file is created if they're new, you get a notification, and the customer gets a confirmation and a reminder before the visit.

Can the chatbot take bookings too?

Yes. It answers common questions, qualifies the request and offers a booking slot right in the conversation.